1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, such as:

• Name

• Email address

• Phone number

• Company name

• Any other details you provide when contacting us or engaging our services

1.2 Non-Personal Information

When you use our Site, we may automatically collect information such as:

• IP address

• Browser type and version

• Device type and operating system

• Referring URLs

• Pages visited and time spent on the Site

• Cookies and similar technologies

  
  

2. How We Use Your Information

We may use your information to:

• Provide, operate, and improve our services

• Respond to enquiries and communicate with you

• Personalise user experience

• Monitor and analyse Site usage and performance

• Maintain security and prevent fraud

• Comply with legal obligations

  
  

3. Disclosure of Information

We do not sell personal information. We may disclose information:

• To service providers who assist with hosting, analytics, marketing, or customer support

• Where required by law (e.g. court orders, regulatory requests)

• In connection with a business transaction, such as a merger or acquisition

• Overseas recipients: Some service providers may be located outside Australia (e.g. cloud hosting or analytics providers). Where practicable, we will ensure they are subject to privacy obligations substantially similar to the APPs.

  
  

4. Cookies and Tracking Technologies

We use cookies and similar tools to improve your experience and collect analytics. You may disable cookies in your browser, but some features of the Site may not work properly.

5. Data Retention

We keep personal information only for as long as necessary to provide services and meet legal or business requirements. When no longer required, information will be securely destroyed or de-identified.

6. Security

We take reasonable steps to safeguard your personal information against misuse, interference, loss, and unauthorised access. However, no online system is completely secure, and you provide information at your own risk.

7. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you

• Request correction if your information is inaccurate or incomplete

• Opt out of marketing communications at any time

• Withdraw consent where processing is based on consent

To exercise these rights, please contact us (see section 10).

9. Complaints

If you believe we have breached the APPs, please contact us using the details below. We will respond to your complaint within a reasonable timeframe. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) (www.oaic.gov.au).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Continued use of our Site after changes are made indicates acceptance of the updated policy.

11. Contact Us

For privacy enquiries or complaints, contact us at:

agency@drvndigital.io